About Us

We are Kargo

a relentlessly inventive brand of go getters, bar setters and status quo upsetters, creators, ideators and rich mediators, data miners, trend diviners and product refiners, techmasters, futurecasters and benchmark blasters, design freaks and unapologetic geeks who work fearlessly to build big ideas for small screens

Careers

New York

Solutions Engineer, Tech Operations

Who We Are:

Technical Operations team sits within the Global Operations team. Focused on publisher integrations, technical solutions & troubleshooting for direct & programmatic campaigns, as well as acting as support for Product & Engineering across the business teams. We are the singular point of escalation, supporting all Kargo products & technologies.

The Position:

The Solutions Engineer sits within the Technical Operations team, and will focus most of their expertise within the programmatic landscape (SSP & DSP). This role will be responsible for bringing our technology to life each day, establishing and supporting new customer deployments, expansion projects, and internal initiatives.  As the hub of configuration design and customer interaction, this position is also tasked with developing and sharing best practices across Kargo and providing technical support to internal operational & sales teams, as well as deep understanding of adtech. This role sits between operations & product/engineering, and will be require technical expertise in Publisher integrations, header bidding, adserving and troubleshooting.

Help our clients understand, use, and troubleshoot Kargo’s suite of ad products and platform modules

Conduct trainings and attend in-person question and answer sessions for Publisher, Ad Ops, Sales, Client Services, Project Mgmt and Product Teams

Participate and share best practices across Kargo, as the technical frontline

Act as an escalation point to diffuse operational roadblocks that the team may be facing by internal or external pressures by managing the people, process and tools used to support our tech

Assist with various documentation needs, customer support systems and process – all geared at aiding client adoption and better use of Kargo’s products, as well as internal understanding 

Provide additional testing & QA support for Kargo product releases: SSP, DSPs, Measurement & Header Bidding

Help to define product improvements and train internal teams 

Technical lead on publisher integrations, integrating publishers for header bidding

Support DSP integrations with Kargo; troubleshoot and document

Deep understanding of programmatic workflow, as the role will require deep troubleshooting skills around creative issues

The solutions engineer will be an important member of the team, and has to work both collaboratively and independently within tech ops, as well as across the organization.

The role will reqire strong communication skills, and expected to articulate technical issues to non-technical people.   

The Requirements:

Please insert top requirements for this position you ‘d look for in order to consider a candidate (i.e. years of experience, industry experience, soft skills, technical skills). Think about what’s nice to have vs. what is actually a requirement.
 

Minimum 3 years experience within an ad technology company, deep understanding of adserving & troubleshooting

Strong troubleshooting knowledge with HTML, JS, CSS, familiarity with JSON

Knowledge of Doubleclick for Publishers (DFP), or similar adserving platforms a plus, as well as Celtra

W experience with 3rd party measurement vendors like IAS, Doubleverify, MOAT, etc.

Experience in AdTech, Ability to learn new tools

Prior experience in working with DSP's and exchanges like DBM, TTD, Index, Mediamath 

High Proficiency in using web debugging tools; and ability to adapt to mobile debugging

Functional Experience in data analysis.

Familiarity with VAST/VPAID

Excellent verbal & written skills

Experiencing working in a fast paced, every-changing environment with the ability to work across multiple timezones

Growth Operations Analyst

Summary of Job’s Purpose:

BizOps is a small and highly leveraged group of problem solvers who spike in analytical thinking, project and stakeholder management, and getting stuff done. As a Growth Operations Analyst, you’ll have a great opportunity to help Kargo scale a thriving business. We work on strategic initiatives hands-on, in very close coordination with functional partners, and we see projects through implementation. We build productive and positive relationships across the organization at all levels and deliver real, tangible outcomes. We help our leadership keep the trains running on time and support laying down new tracks to take us to new places. We are the bridge between strategic vision and execution.

 

The most important quality we’re looking for in a candidate is grit – this is someone who, above all else, loves a challenge and gets things done. This is a self-starter and critical thinker that is excited to push the team to a higher level. Candidates should possess exceptional analytical, writing and verbal skills. We’re looking for someone who loves solving complex problems – challenging the data, asking hard questions, weighing information under uncertainty, and project managing across multiple teams. Intellectual curiosity and deep attention to detail are musts.

The Position:
-Gather and Translate customer feedback and business needs into actionable analytics that inform Growth strategy and generate test ideas to help meet the goals of the business; Independently act on your recommendations and deliver key insights to the team

-Build sophisticated and dynamic Customer Health Scoring to determine tangible action items against identified at-risk accounts & growth accounts

-Create and own automated reporting, workflow rules, and dashboards to track key customer experience metrics e.g. NPS

-Identify and prioritize new growth channels including untapped Agency & Account Opportunities, Key Contact Information, and Regional Growth Opportunities

-Support ad hoc analysis related to new business opportunities in partnership w/ Business Development

-Build and activate tailored models, reports, and other solutions for business partners, focused on driving better decisioning around revenue, costs, clients, products, and key health metrics

-Analyze and uncover Key Campaign Performance Indicators (Product, Supply) and communicate recommendations to stakeholders

Requirements:

BA/BS required from a top university

3+ Years of Related Work Experience

Entrepreneurial. Relentless but humble.

Ability to quarterback high-impact projects with a strong emphasis on implementation

Ability to run in the right direction given a lot of rope

Excellent communication skills (client facing experience required)

Director, Agency Partnerships

Summary of Job’s Purpose:

As an Account Director, you are the primary link between Kargo and the marketplace. In this senior sales role, you’ll leverage your deep relationships and experience to drive significant growth across key agencies, brands, and platforms. You will provide valuable input in revenue forecasts and regularly provide market insight back to the company to inform direction and roadmap.

The Position:

Evangelizes Kargo as a consultative partner providing clients world-class customer service and developing strategic partnerships. Represents Kargo's values and philosophy to the world.

Creates and grows partnerships both brand direct and agencies. Develops corporate contacts and cultivates relationships at all levels that enhance Kargo's position.

Possesses strong baseline understanding of the full digital eco-system, with a curiosity to always learn more. 

Works to deeply understand the customer's business, challenges, and goals. Increases revenue from positioning and presenting new and existing products, preparing appropriate ROIs, and closing the sale.

Exhibits a HUNTER mentality – an appetite for building and closing deals. This includes growing marketshare of current business and driving new business.

Maintains complete and accurate documentation in SalesForce of all activity

Maintains broad knowledge of company products and their capabilities as well as the strengths/ weaknesses of competitive products

Cycle market response back to the company, primarily the product organization, to help inform our roadmap and positioning.

Interface with Kargo creative, design, and yield teams to develop sound, compelling pro-active ideas and proposals. 

Works very closely with Account Management teams to service, maintain, renew and up-sell current clients

Possesses leadership qualities to help mentor and encourage junior members of the team

The Requirements:

5+ years of experience selling both online and programmatic advertising AND 3+ years of marketing, brand advertising, media sales, and/or online advertising experience

Must have strong list of brand and agency contacts in addition to other assignments in the region

Ability to engage and partner with C-Level executives

Ability to win the support of key stakeholders

Extensive knowledge of digital and mobile marketing

Must possess superb written and verbal communication skills

Must be a highly motivated team player

PowerPoint, Excel and Word skills a must. Knowledge in Salesforce a plus.

Passion for sales/marketing, and have the ability to adjust quickly to changing demands or strategies

Must be willing and able to travel

Software Engineer

In this role, you’ll be at the forefront of Kargo’s ad tech innovations. You’ll be working directly with the CTO to build and role out new products and ideas to put the art back in advertising. You’ll become a key member of a close group of engineers, working on cutting edge products using open source technologies. On a typical day in this role, you'll touch on everything from the client side javascript to initiate an auction on the mobile web, to working on microservices in Go to execute billions of millisecond auctions, to data pipelines for capturing necessary events for analytics and revenue reporting..  

 

Requirements:

Bachelor’s Degree in Computer Science (or equivalent work experience).

Excellent problem solving skills. You should be able to operate independently with little direction.

2+ years of experience programming in an object oriented programming language such as Python, Java, C++ (Go preferred!).

Experience in building RESTful and stateless backend services and corresponding APIs.

Experience with creating build automation scripts (bash, makefiles… etc).

Experience with working with RDBMS’s such as PostgreSQL and/or MySQL.

Experience with client and server side Javascript (Node.js, ES6).

Familiarity with ETL pipelines, preferably working in an ELT setting.

 

Bonus Points:

Experience with Docker and Kubernetes.

Experience with Go is a huge plus!

Experience creating RPC services with frameworks such as gRPC.

Experience with open source tracing frameworks such as opentracing.

Experience working with NoSQL and Caching databases (preferrably BoltDB and Redis).

Experience working with concurrency.

Client Services Manager

Kargo is the only mobile advertising company that creates groundbreakingly innovative campaigns for over 200 of the world’s best-known brands and partners exclusively with a handpicked consortium of over 70 of the most highly respected publishers in the industry, reaching 100% of all smartphone users, an audience that eclipses Google and Facebook in terms of scale. Kargo is the first and only mobile advertiser to achieve 100% ads.txt compliance.

Kargo’s achievements have been recognized by some of the industry’s most prestigious awards and rankings including: Adweek Mobile Innovator (2017), Crain’s New York Business Fast 50 (2015-2017), Deloitte Technology Fast 500 (2016, 2017), EY Entrepreneur of the Year NY (2016), Great Place to Work (2017), Top 25 Workplaces in NYC (2017), and Inc. 5000 (2015-2017). Kargo employs over 275 people in New York, Chicago, Los Angeles, San Francisco, Detroit, Dallas, London, Sydney and Auckland.

For more information, visit Kargo at www.kargo.com or follow Kargo on Instagram (@kargomobile), Twitter (@kargo) and LinkedIn (Kargo).

Our Values:

  • Passionate: A commitment to quality and creativity is what drives us
  • Innovative: Old ways don’t open new doors
  • Daring: The industry is often wrong
  • Adaptive: Change is the only constant
  • Inquisitive: The answers are in the weeds
  • Humble: Good leaders eat last
  • Transparent: Default to open whenever possible
  • Hard Working: Results > Resume
  • Nice: No jerks, please
  • Responsible: A team-of-teams can’t have weak links

The Role:

You are proactive, solutions-oriented and flexible. You can work collaboratively and effectively across various departments from Operations to Product to Marketing. If this sounds like you, keep reading.

Kargo is looking for a Manager, Client Services for the Los Angeles, New York, or San Francisco region.

This role is a critical member of our Sales team at Kargo, reporting into the Director of Client Services, and is responsible for providing both strategic and tactical leadership for a portfolio of business totaling ~$10MM per year. The ideal candidate for this role has experience building and maintaining client relationships, driving growth across key accounts, and increasing overall client satisfaction. Beyond relevant work experience, this individual is passionate about the digital space, bringing art to advertising, and isn’t afraid to get their hands dirty.

The Responsibilities

  • Provide best-in-class client service to nurture and grow client relationships. Anticipate and address clients’ needs, both in the short and long term. 
  • Develop innovative approaches that meet the business goals of our clients and position Kargo for success.
  • Effectively understand and lead all phases of the campaign life cycle from ideation through execution.
  • Run internal and external meetings and communications to ensure agreements are met on time and without error.
  • Lead cross-functional teams in identifying and implementing performance-driven solutions that differentiate Kargo and drive growth.
  • Analyze and interpret data from a variety of sources to provide clients with actionable insights to drive incremental revenue.
  • Develop expertise in the client's business in order to proactively identify opportunities to stay top-of-mind, solve problems and provide strategic value as a trusted advisor.
  • Responsible for account performance and retention to support revenue generation and gain market share.
  • Funnel demand-side needs to internal teams to ensure that Kargo is well positioned to grow and retain business.
  • Keep teams informed of updates and performance and identify any emerging business blockers.

The Requirements

  • 3-5 years experience in a client-facing role for a media, startup, tech, or digital company.
  • Experience with direct and programmatic workflows.
  • Extremely proactive. Self-starter who seeks out opportunities to enhance contribution to the company.
  • Proven record of successful client retention and business growth.
  • Sees the big picture- highly strategic, creative and solution-oriented.
  • Thrives in a team environment, challenges and inspires others.
  • Strong organization and communication skills – things will not be easily gathered or given. Someone who can remain organized and over-communicate in a fast-paced environment will excel in this role.
  • Able to multi-task and prioritize based on account tier and urgency on a daily basis. Remain calm and focused in a dynamic environment.
  • Able to manage multiple and conflicting needs to a mutually agreeable solution.
  • Effective and efficient at working with remote teams.
  • Excellent presentation, verbal and written skills as well as proven ability to develop well-positioned and thoughtful documents and presentations. Comfortable working in PowerPoint and Excel.
  • Natural ability to communicate with all levels of the org. We need someone who can easily connect with execs at the top and individual contributors on the ground level.

Chicago

Director, Agency Partnerships

Summary of Job’s Purpose:

As an Account Director, you are the primary link between Kargo and the marketplace. In this senior sales role, you’ll leverage your deep relationships and experience to drive significant growth across key agencies, brands, and platforms. You will provide valuable input in revenue forecasts and regularly provide market insight back to the company to inform direction and roadmap.

The Position:

Evangelizes Kargo as a consultative partner providing clients world-class customer service and developing strategic partnerships. Represents Kargo's values and philosophy to the world.

Creates and grows partnerships both brand direct and agencies. Develops corporate contacts and cultivates relationships at all levels that enhance Kargo's position.

Possesses strong baseline understanding of the full digital eco-system, with a curiosity to always learn more. 

Works to deeply understand the customer's business, challenges, and goals. Increases revenue from positioning and presenting new and existing products, preparing appropriate ROIs, and closing the sale.

Exhibits a HUNTER mentality – an appetite for building and closing deals. This includes growing marketshare of current business and driving new business.

Maintains complete and accurate documentation in SalesForce of all activity

Maintains broad knowledge of company products and their capabilities as well as the strengths/ weaknesses of competitive products

Cycle market response back to the company, primarily the product organization, to help inform our roadmap and positioning.

Interface with Kargo creative, design, and yield teams to develop sound, compelling pro-active ideas and proposals. 

Works very closely with Account Management teams to service, maintain, renew and up-sell current clients

Possesses leadership qualities to help mentor and encourage junior members of the team

The Requirements:

5+ years of experience selling both online and programmatic advertising AND 3+ years of marketing, brand advertising, media sales, and/or online advertising experience

Must have strong list of brand and agency contacts in addition to other assignments in the region

Ability to engage and partner with C-Level executives

Ability to win the support of key stakeholders

Extensive knowledge of digital and mobile marketing

Must possess superb written and verbal communication skills

Must be a highly motivated team player

PowerPoint, Excel and Word skills a must. Knowledge in Salesforce a plus.

Passion for sales/marketing, and have the ability to adjust quickly to changing demands or strategies

Must be willing and able to travel